Customer Service

For over 30 years, European Food Express has been shipping authentic European food and goods to homes around the United States. In our many years in business, we’ve always prided ourselves on providing the highest quality of products and great service. It’s our priority to provide all our customers with a positive experience and 100% satisfaction with the service and products they trust us to deliver.

Thank you for choosing European Food Express as your source for European foods. We hope to continue providing you with the highest quality European food products, at affordable prices, for years to come.

To ensure smooth communication and the satisfaction of a shopping experience with European Food Express, we ask you to familiarize yourself with our customer service policy and important disclosures that pertain to shopping on Please review our contact information and the important rules & regulations noted below in our Customer Service Policy so that we may be better able to serve you.

Customer Service Contacts & Hours of Operations

If you need assistance with your order, have a question about our products or services, or would like to place an order directly with one of our representatives, we are happy to help. Please feel free to contact us through one of the following methods:

Call Us
(888) 773-4822 (Toll free) (224) 404-4635

2405 Estes Ave,
Elk Grove Village, IL 60007

We look forward to hearing from you

2405 Estes Ave,
Elk Grove Village, IL 60007

(888) 773-4822 (Toll free)
(224) 404-4635


We Vouch for Health

European Food Express is a curated, one-stop destination for all the European food you need for your kitchen. You can shop for groceries and cook healthy food at home with us. We source only the best products from trusted local farmers to deliver the best quality to you.

Shop for groceries and cook healthy food with our premium quality BIO products.

What We Believe In

At European Food Express, we think that decent people can do everything they set out to do if they work together toward a common objective. In keeping with this, we made it our mission to provide the finest possible customer service. This should be the driving force behind every decision we make.

Additionally, we think that we can only succeed if we meet the demands of our own people. We commit to constant development for our clients and employees.